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18. Aug 08

Einmal gespeichert

December 2005: Are you popular?, CRM critical succ...

http://www.e-crm.co.uk/newsletters/e-crm-2005-12-d...

Customer Relationship Management is not a 'fad' it is a business philosophy that helps to increase revenue, reduce costs and to build and retain a loyal customer base.

24. Aug 08

Einmal gespeichert

November 2007: Are you a hunter or a farmer?

http://www.e-crm.co.uk/newsletters/e-crm-2007-11-n...

You want your customers, potential customers, distributors, professional contacts, staff, distributors, the media, and other third parties who might be advocates for you to know as much about your pro...

27. Aug 08

Einmal gespeichert

June 2005: Customer Machine, SEPOS

http://www.e-crm.co.uk/newsletters/e-crm-2005-6-ju...

Customer Relationship Management (CRM) is a philosophy, not just a technology. By understanding our customers' needs we build better relationships and increase revenue and profit.

03. Sep 08

Einmal gespeichert

November 2005: Keeping customers loyal, ECommerce ...

http://www.e-crm.co.uk/newsletters/e-crm-2005-11-n...

Planning an ECommerce website is like building a house – architecture and budget need to be agreed before the decoration.

07. Sep 08

Einmal gespeichert

August 2005: Pay per Click, Selecting a CRM soluti...

http://www.e-crm.co.uk/newsletters/e-crm-2005-8-au...

Advertising your services or products on the Internet is both extremely effective and extremely competitive. There are several ways to go about attracting traffic to your website. Pay-Per-Click is one...

13. Sep 08

Einmal gespeichert

July 2007: Commercial benefits of the internet and...

http://www.e-crm.co.uk/newsletters/e-crm-2007-7-ju...

The internet and world wide web [www] are acknowledged as a highly cost-effective and flexible business tool, but research by Dynamic Markets for internet service provider UK Online found that small c...

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